Like other automotive service providers, towing service providers come a dime a dozen. However, because the need for such services is unpredictable, it is essential to have a qualified and reliable towing company on speed dial. Many motorists have had complaints about their preferred towing company providing poor services and lacking professionalism in their work. Thus it is advisable to be vigilant in choosing a service provider to avoid such instances. The tips provide below are essential when selecting a tow company.
Tips:
Response time. A reliable towing service company should have a quick response time when called upon; typically 30 minutes tops. Many motorists can attest to waiting in the rain; on a lonely road at night, for several hours while waiting for a tow truck to come to their aid. To avoid such a situation, consult auto workshops for suggestions on the best tow service providers who have the best response time when attending to customers.
Reliability. Vehicles are unpredictable as they can break down anywhere at any time of day or night. Thus the towing service company should be available to tend to their customers' needs twenty-four hours a day and seven days a week. Before deciding on which company to use, make sure they are reliable throughout the year especially during holidays.
Coverage. The geographical area covered by the enterprise is also a major consideration. For instance, should a car breakdown in a different part of the country where the tow service provider selected doesn't operate in, could be problematic as the motorist would have to look for another tow company thus forcing them to pay extra. It is advisable to choose a tower with a nationwide cover so as to be guaranteed tow services in any geographical location under the same contract without any extra cost.
Certification and insurance. It is ill-advised to choose a towing company just because it is cheap and affordable without considering whether the company is certified and insured. However, the only way to be sure if a company is reliable is by consulting a third party on whether the company is professional and trustworthy. Failure to confirm could result in the car getting damaged as a result of mishandling and unprofessionalism during the towing process.
Equipment used. Technology has advanced in every area of the auto services industry including towing service. Nowadays tow trucks come fitted with custom equipment for any nature of the towing required. For instance, some trucks are equipped with cranes to lift vehicles out of ditches as opposed to the traditional method of dragging them out which resulted in the car getting additional damages. Always choose towing services that have custom equipment fitted on their trucks for handling any emergency.
